We provide technical support to VEP.si users.
Contact us at +386 1 426 53 76.

Or use the search bar below to look through FAQ and instructions:

You can also email us at contact@eius.si. Include a detailed description of the issue, along with the info on the version of the operating system and device/software, the condition and behavior of the device/software, captured screenshots of the error messages, etc.

Customer service

Installing the signature component

Cloud certificate

You can sign documents with a digital certificate in the cloud. Cloud certificates are provided by Halcom One, SI-PASS and Rekono.

More about certificate provider Rekono

More about SI-PASS

TeamViewer

If necessary, our experts can connect remotely directly to the user’s computer via TeamViewer.