Receiving messages

Receiving messages The marked red icon tells you the number of uncollected or unread messages in your secure electronic mailbox (also applies to messages sent according to the R procedure,…

Levels of electronic signatures

The eIDAS Regulation defines three levels of electronic signature: 'simple' electronic signature, advanced electronic signature and qualified electronic signature. The requirements of each level are built on the requirements of…

Closing VEP mailbox account

Closing VEP mailbox accountYou can close the secure electronic mailbox VEP.si account by sending a message from your secure mailbox to our secure mailbox address eius@vep.si. The mailbox can only…

Adding a person of trust

Adding a person of trust If  you want to join existing secure mailbox as a new user: When entering VEP.si, select your digital certificate, and the warning "Oops, we didn't…

Message sorting

Message sortingMessages can be sorted by clicking on the desired column (ascending) or by double-clicking (descending).In VEP.si it is also possible to sort messages by:date of dispatch,date of receipt.

Printing message content

Printing message contentsThere are two ways to print the contents:1. Open the message in the inbox with one click. Find the attachment, click on it and then save or print…

Electronic delivery advice

Electronic delivery advice The electronic delivery advice is a certificate of service, as specified in Article 149 of the ZPP and Article 27 of the PEPCSP (Rules on electronic operations…

I can’t enter the mailbox

I can't enter the mailboxIn case you cannot enter your secure mailbox, make sure you have chosen the right (qualified) electronic signature certificate when entering. In case the selection is…

Changing administrator password

Changing administrator passwordOnly the secure mailbox administrator can change the administrator password. To change it they must log in using a (qualified) electronic signature certificate. Administrator password can be changed in…

Signing attached PDF documents

Signing attached PDF documents When composing a new message, enter the recipient's address, subject, and simply attach the PDF document you want to sign and send. When you have finished…